• Yoh
  • $83,210.00 -153,280.00/year*
  • Boston , MA
  • Information Technology
  • Full-Time

Technical Support EngineerOur client is investing to accelerate their momentum and extend their market leadership and they are looking to grow their Global Support team with a newly created additional Support Engineer for the Americas. If you constantly strive for excellence, are passionate about innovation, and want to work with a collaborative, energetic team - then [this client] is for you. They value hard work, accountability, and results. Above all else, they believe in a culture of growth, respect, and fun and are looking for team members that share similar motivations.You ll Help Our Customers Drive Digital Innovation By Providing first-line and second-line support to our customers and implementation partners from all over the world. Working closely with second and third line support: our DevOps, CloudOps, R&D and Expert Services teams. Working with state of the art technologies like: AWS, Azure, Cloud Foundry. You re The Innovator We Need If You Have High-energy and professionalism and you love to engage with the customer to solve any challenges they might face A Bachelor or Master in information systems, engineering, computer science, or equivalent 2-3 years of relevant working experience in customer support in a technical environment Excellent communicative skills, both written and verbally Passion for technology and have strong problem solving and analytical skills Strong organization skills, are flexible and can keep an overview of all your tasks Experience in JavaScript, XPath, CSS, HTML, OQL, and relational databases (e.g. Oracle, PostgreSQL, MSSQL) Experience in cloud deployment and infrastructure services (AWS, Azure, Cloud Foundry is a pre) An understanding of cloud architecture/deployment and infrastructure services like web servers, load balancing, SSL/TLS/X509, VPN and setting up these services in a reliable, scalable and secure way
Associated topics: assistant, client support, customer support, edi, excel, information technology help desk, msword, support, system support, troubleshoot

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

Launch your career - Upload your resume now!

Upload your resume

Loading some great jobs for you...