Senior Performance Engineer, CDN & Front End Optimization
799 Lamar Ct
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COMPANY OVERVIEW For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home dcor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands \"anytime, anywhere, and on any device.\" Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands. DESCRIPTION This position is for Senior Performance Engineer with CDN Front End Optimization expertise for our Digital Channels. This position requires a high level of expertise in front end optimization for web mobile ecommerce systems with knowledge of factors that impact performance in the network between our customers and our cloud and on-premise systems. The primary focus of this role would be drive continuous improvements to performance of our websites along with ability to configure optimize rate limiting, WAF rules etc. to secure the site from malicious traffic. This position will be embedded into product teams to work closely on various project needs and also be training operations team who support our websites. Key responsibilities Design, setup and manage front end optimization rules to improve site performance Own manage CDN configurations integrate new features as they are released by the vendor Work with product teams in driving continuous performance improvements of NMG Digital Channels Implement maintain advanced routing configurations in InstartLogic based on project needs Manage caching rules and TTLs setup on CDN Automation of tasks such as reports or analysis performance CDN metrics Design Configure InstartLogic routing to enable AB tests working with business teams Manage WAF rules and bot protection login in InstartLogic Performance analysis to identify bottlenecks design appropriate optimizations Collaborate with operations in finding root cause and reduce MTTR for Performance, scalability related issues Required Skills Experience Bachelor or advanced degree in IT, Computer Science, Engineering or related field 5+ years progressive experience in technology roles in ecommerce Digital Minimum of 3 years experience in front end optimization configuring CDNs, WAF from providers such as InstartLogic, Akamai, Amazon etc Strong knowledge of front end optimization concepts, Networking, Caching etc Strong understanding of HTTP protocol and SSL management Experience with AWS stack related technologies is a plus Proficient in scripting language(s) to help automate Experience with securing websites from malicious traffic, protection against BOTS, DDoS etc Current knowledge monitoring tools such as Dynatrace, Splunk or equivalent. Highly developed communication and strong presentation skills Good knowledge of middleware technologies such as JBoss or WebsphereWeblogic Familiar with ITIL v3 frameworks in a global operating environment serving multiple customers CASS Associated topics: cellular, circuit, diagram, dsp, electrical engineer, electrician, image processing, rf, signal processing, transmission
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