Engineer, Field Service

DiaSorin in Little Falls, MN

  • Industry: Manufacturing - Machine Repair And Maintenance
  • Type: Full Time
position filled
Overview

For over 40 years, DiaSorin has been on a mission on five continents to develop, produce and commercialize diagnostic tests for a wide range of clinical areas. Our tests are designed for hospitals and private testing laboratories, in the markets of immunodiagnostics and molecular diagnostics.

We re looking for a Field Service Engineer who thrives in a fast-paced environment and is excited to build relationships with key clients while solving critical problems. The role will provide service and support to customers with instrument maintenance, calibration, instrument troubleshooting and repair on capital equipment.

What will you do?
  • Install the methodologies on the instrumentation at customer s premises and guarantee customer follow-up for technical/application problems
  • Make the preliminary visits to laboratories to agree on positioning of the instrumentation
  • Install and test the instruments at the customer site according to the time limits and methods defined
  • Participate in training processes that are designed to develop a highly skilled workforce capable of delivering results consistent with corporate goals and objectives
  • Understand and utilize documentation protocols and accurately and legibly complete all documentation on time to result in a product/process history consistent with GMP requirements
  • Perform and document calibration and preventative maintenance needed to result in equipment that is in good working condition, in accordance with corporate policies and in compliance with GMP
What will you bring to the table?
  • Associates degree. College degree or equivalent experience preferred
  • 2-5 years in a field directly related to the work is preferred
  • Previous experience in the IVD (In Vitro Diagnostics) and/or highly regulated FDA environments and biotechnology industry
  • Must have knowledge and understanding of basic immunology and immunoassay technology
  • Ability to demonstrate and explain correct operation of equipment
  • Travel availability: High willingness to travel and a valid driver s license
What we offer

Receive a competitive salary and benefits package as you grow your career at DiaSorin. Join our team and discover how your work can impact the lives of people all over the world.

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.
Associated topics: breakdown, calibrate, customer service, equipment, field service, machine repair, maintenance mechanic, malfunction, mechanical, troubleshoot

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