Telecommute Support Engineering Team Lead - Yonkers


: $95,170.00 - $147,950.00 /year *

Employment Type

: Full-Time


: Telecommuting/Work-At-Home

A technology company has a current position open for a Telecommute Support Engineering Team Lead.Candidates will be responsible for the following: Working with a diverse customer base on an ongoing basisMentoring your team around best practices, strategy, and new technologyReviewing and documenting integrations in productionMust meet the following requirements for consideration:3 year experience in B2B SaaS SupportProven experience working with top customers navigating challenging situationsFamiliarity with Zendesk (automations, routing, guides, user permissions, etc) and working with SLAsUnderstanding of basic website development (html, css, js)Familiarity in CRM, Analytics, Segmentation, or Personalization solutionsExperience mentoring junior support staff * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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