Engineer 3 (Waltham)

Compensation

: $101,640.00 - $147,870.00 /year *

Employment Type

: Full-Time

Industry

: Engineering



A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES

Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today.

Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics.

This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions.

City:Littleton, MA

State:Massachusetts

Position Summary

This position is responsible for reviewing the accuracy of data and serving as a technical liaison with clients. Responsibilities include reading and interpreting standards and regulations, conducting technical training, quoting projects, and working with clients to resolve technical problems.

Objective

Provide proactive technical assistance to clients by identifying and resolving product issues, along with providing timely and accurate test results and information to both internal and external clients that meet or exceed their expectations.

Major Roles & Responsibilities

  • Offer problem resolution, as applicable, for any client issues or questions with the aim of enhancing client satisfaction and improving client relations.
  • Understand and interpret standards for appropriate test methods.
  • Reviews contract requirements prior to testing in order to assure adherence to client requirements, and coordinates testing between labs.
  • Evaluate products submitted for testing for quality / safety issues, providing direction to techs.
  • Prepare a variety of samples for testing using prescribed testing methods, following testing standards / specifications, providing direction to techs as required.
  • Conducts testing on a variety of consumer products samples using prescribed testing methods, following testing standards / specifications appropriate to the sample, providing direction to techs.
  • Follows the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Quality Manual and Safety / Chemical Hygiene Plan.
  • Accurately record test data.
  • Evaluate test results data, providing direction to techs and clients.
  • Train on sample preparation method and test methods.
  • Assist with department testing in other areas, providing direction, as required.
  • Prepares and reviews written technical reports and invoices.
  • Organizes and monitors workload to meet or exceed laboratory turn around time and client expectations.
  • Assist in the coordination of technical & administrative aspects of various departmental projects, providing direction to techs.
  • Prepares verbal and written communication to internal and external clients, regarding administrative and technical issues, with direction.
  • Provides technical consultation to internal and external clients in a limited scope with direction from senior staff.
  • Interface with staff members internally and at other locations on interpretations in order to ensure global consistency with direction from senior staff.
  • Research and development of new testing services / methods / procedures / set-ups, in a limited capacity with direction from senior staff.
  • Write, train, implement and update lab procedures, test protocols, and technical procedures.
  • Calibrate, operate, and maintain testing equipment, maintain supplies, lab cleanliness and analytical instrumentation, as required.
  • Identify, troubleshoot and resolve technical issues.
  • Maintain up to date knowledge of current regulations / industry standards and products to be tested.
  • Make recommendations to clients for testing and inspections in a limited scope.
  • Provide interpretations pertaining to compliance, requests, testing issues to clients or client services , in a limited scope.
  • Interacts / participates with industry to review and interpret standards in a limited capacity with direction from senior staff.
  • Assists in developing materials for and conducting client visits and educational tours.
  • Works directly with the client to get further understanding of the client goals and expectations of various projects. Additionally, works with the client after projects are completed to ensure expectations are met or exceeded.
  • Adhere to the requirements of the BV-CPS Quality System and assist with the implementation and maintenance of the Laboratory Quality System.
  • Provide feedback to department Manager regarding departmental systems, processes and recommendations for improvements.
  • Provide technical support to Technicians / External Clients.
  • Provide technical training to internal staff.
  • Other duties as defined by Manager, department needs and workload.
  • Additional Responsibilities for Engineer I:

  • Evaluate test data. Provide direction to clients relating to other BV internal lab information, as applicable.
  • Serve as the main technical contact for external and internal clients.
  • Serve as liaison between US clients and BV Global technical testing facilities. Assists in setting company direction for technical interpretations.
  • Provide recommendations/interpretations pertaining to compliance, test requests, and testing issues.
  • Interact/participate with industry to review and interpret standards.
  • Develop materials and conduct client visits and educational tours.
  • Provide support for technical and administrative aspects of various departmental projects, providing direction to other staff members as needed.
  • Additional Responsibilities for Engineer II:

  • Assist in developing department strategy, new business opportunities, development activities and technical services.
  • Lead and direct projects of lab technical support staff.
  • Lead work groups in order to improve departmental systems and processes.
  • Proactive / continuous improvement with department procedures and the communication of those procedures to other departments.
  • Additional Responsibilities for Engineer III:

  • Provide technical consultations: letters of opinions, specification manual development, obtaining regulatory information, conducting training, etc.
  • Research and develop future testing needs of clients.
  • Ensure calibration/maintenance system is adhered to and up to date.
  • Propose, design, and set-up new equipment and train others on use. .
  • Identify, troubleshoot and resolve technical issues , providing direction to other lab personnel. Assists in making final technical decisions.
  • Works with the business line team to develop and implement technical decisions.
  • Facilitates sales initiatives and marketing plans for department testing services.
  • Serves as the technical lead on various projects, coordinating with internal and external clients, lab technicians, analysts, associate engineers, and sub-contract labs both internal and external.
  • Supports project quotes in response to client request. The quote will define the scope of work and deliverables. Pricing will be set appropriately to win work and provide profit to BV.
  • Manages large projects guiding engineers and lab personnel to meet project goals.
  • Additional Responsibilities for Engineer IV:

  • Provide direction to clients relating to other BV internal lab information, as applicable.
  • Serves as the technical lead on various projects, coordinating with internal and external clients, lab technicians, analysts, associate engineers, and sub-contract labs both internal and external.
  • Writes quotes, proposals, create presentations, calls to prospects and clients.
  • Lead and direct projects of support staff.
  • Construct problem resolution options through creative solutions engineering for a wide range of products.
  • Manages large projects guiding engineers and lab personnel to meet project goals.
  • Recommend testing on a variety of consumer products samples using prescribed and enhanced testing methods, following testing standards / specifications appropriate to the sample.
  • Research and develop new solution services / methods / procedures / equipment, providing directionto associate engineers, and technicians as needed.
  • Supervise junior staff development
  • Knowledge, Skills, Abilities

  • Method development skills
  • Strong written and verbal communications skills including the ability to communicate effectively in a group setting, with colleagues and clients
  • Organizational and time management skills
  • Ability to perform multiple tasks
  • Ability to organize and prioritize workload to meet or exceed deadlines
  • Individual and Team work ethic
  • Demonstrate team leadership
  • Proficiency with Windows, Word & Excel
  • Attention to detail
  • Technical problem solving and process improvement skills
  • Solid working knowledge of UL, ASTM, ANSI and other regulations and standards relating to consumer products preferred
  • Ability to oversee large projects involving multiple staff members
  • Knowledge of statistical analysis tools a plus
  • Strong technical and mechanical aptitude
  • Knowledge of testing consumer products from laboratory / manufacturing / QA / QC perspective preferred
  • Experience and Educational Background Required :

    Associate Engineer:

  • 2 year degree in a technical/engineering discipline and 2-3 years related experience
  • Engineer I:

  • 4 year degree in a technical/engineering discipline; or
  • 2 year degree in a technical/engineering discipline and 2-3 years related experience
  • Engineer II:

  • 4 year degree in a technical/engineering discipline and up to 2 years related experience; or
  • 2 year degree in a technical/engineering discipline and 3-4 years related experience
  • CQE Preferred
  • Engineer III:

  • 4 year degree in a technical/engineering discipline and 3-5 years related experience; or
  • 2 year degree in a technical/engineering discipline and 5-7 years related experience
  • CQE Preferred
  • Engineer IV:

  • 4 year degree in a technical/engineering discipline and 6-8 years related experience; or
  • 2 year degree in a technical/engineering discipline and 8-10 years related experience
  • CQE Preferred
  • If you are an individual with a disability and you would like us to assist you with searching the Careers Page site for employment opportunities and/or assistance with completing your profile and application, please contact us at 1-888-###-#### or email us with your request to ...@us.bureauveritas.com We are happy to assist you and encourage you to consider Bureau Veritas for your next great career opportunity!

    If you would like additional information regarding Bureau Veritas' federal obligations in regards to equal employment opportunity, please click the link below:


    Associated topics: business, cost efficient, industrial engineer, manufacturing engineer, methods engineer, project, sap, supply, supply chain * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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